At Herald IT Solutions, we strive to ensure your complete satisfaction with our services. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility:
- Refunds may be issued within 90 days of the original purchase date.
- To be eligible for a refund, your request must meet one of the following criteria:
- The service provided did not meet the specifications outlined in the agreed-upon contract.
- The service was not delivered within the agreed-upon timeframe.
- In cases of dissatisfaction, where the issue cannot be resolved by our support team.
Refund Process:
- Please contact our customer support team at support@heraldcapital.in to initiate the refund process.
- Provide relevant details regarding your purchase and reasons for requesting a refund.
- Our team will review your request and determine its eligibility for a refund.
- If your request is approved, the refund will be processed to the original method of payment within 5-7 business days.
Exceptions:
- Customized services or solutions tailored to specific client requirements may not be eligible for a refund.
- Refunds will not be issued for services that have already been provided, unless they do not meet the agreed-upon specifications.
Contact Us:
If you have any questions or concerns about our refund policy, please contact us at support@heraldcapital.in. We are here to assist you and ensure your satisfaction with our services.